Your Erogen membership is managed through SubscribeStar. Here's how to make changes to your subscription:
Changing Your Membership Tier
- Log in to your SubscribeStar account
- Go to your Subscriptions page
- Find your Erogen subscription
- Click "Change Tier" next to your current subscription
- Select your desired tier and follow the prompts
If your new tier isn't reflected on Erogen after changing it:
- Go to Account Settings
- Click the "Sync SubscribeStar" button to refresh your membership status
Canceling Your Membership
- Log in to your SubscribeStar account
- Go to your Subscriptions page
- Find your Erogen subscription
- Click "Cancel Subscription" and confirm
Important Notes:
- When upgrading, you'll get immediate access to your new tier
- When canceling, you'll maintain access until the end of your current billing period
- If you cancel, you can resubscribe at any time
Having trouble? Email us at support@erogen.ai